01636 678533

Privacy Policy

Who we are

Our website address is: https://vampiresrock.com. Our details are;

Vampires Rock Ltd
Vampires Rock HQ,
The Garage,
Great North Road,
South Muskham,
NG23 6EA
01636 678533
office@vampiresrock.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us through one of the contact forms on our website, the information entered will then be sent through to the team here at Silent Witness. That information could include;

  • Your name
  • Your email address
  • Your phone number
  • Any information you voluntarily supply

By default, we don’t pass any of this information on to third parties. If we do need to, we will ask your permission beforehand.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

The shop section of the website also set temporary cookies on your machine to store your current session, allowing you to browse between pages without losing your basket contents so you can navigate through the shop and successfully purchase products from our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do use Google Analytics on this website in order to see how the website performs, where visitors come from, and what pages they browse to. This allows us to optimise our website to give you the best possible experience. In order to ensure that your privacy is respected, we don’t collect or pass any information to Google Analytics that could identify you personally.

Ecommerce

By default, if you use our online shop;

  • What products you have ordered and when
  • The name, email address, and phone number that you provide
  • shipping and billing addresses that you provide
  • a note about what payment method was used (we do not collect or store any payment information, the transaction is processed directly via the SagePay payment gateway. More details can be found here)

Who we share your data with

By default, we don’t share your personal data with any third parties.

If you purchase products via the website, the information necessary to process your order will be sent to Worldpay or Paypal (depending on which gateway you use) in order to process your transaction.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you have any questions or queries about anything outlined, please either write to us at;

or email our data privacy officer on office@vampiresrock.com.

Additional information

How we protect your data

We ensure that your data is protected through the website by utilising HTTPS communication between the server and any devices that connect to the site.

All transaction information passed between merchant sites and Worldpay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Worldpay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Worldpay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

What data breach procedures we have in place

We utilise a firewall to protect logins to the website. This automatically blocks IP addresses that fail to log into the website after a number of failed login attempts. We are also notified upon any successful logins by website administrators.

Third party websites

We do link to other websites in places. We are not responsible for the content, practices, or privacy policies for these third party websites.

Updating information

If any of the information we have for you is incorrect, please notify us and we can amend it as required.

More Information

Address

Steve Steinman Productions Ltd

Steve Steinman Productions
Vampires Rock HQ
The Garage,
Great North Road,
South Muskham,
NG23 6EA

01636 678533

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